I will definitely be calling Amy for future travel planning! She planned my honeymoon cruise and also my amazing France adventure with my sister!
- Nancy D.
Amy did a wonderful job helping us plan our honeymoon to Italy. She was always quick to respond whenever we had questions and was very knowledgeable. We would love to have Amy help us plan any vacations we may take in the future!
- Tera L.
Always followed up promptly when we had questions. Amy provided great information on what to expect and to plan for during our trip. We have aready recommend her to friends and family. Will for sure work with Amy on future trips.
- Steven W.
Aimee Mushatt truly went above and beyond the call of duty. She supplied so much information and advice. My daughter was studying abroad in Rome and I was supposed to go visit her on March 5. Once we found out that Italy was being affected by Covid-19 we consulted about whether I should cancel my trip. As it turned out my daughter was sent home. The weekend I found out she was coming home, Aimee and I talked a few times and she worked on cancelling my trip and getting me a travel voucher within just a few days of my trip. Aimee worked and listened to my concerns on her own time over the weekend. This was a relief and comfort to me while I was worried about so many things. Thank you Aimee!
- Lori A.
Aime is fabulous! Super helpful. My travel companion broke his foot when he fell on the ice. Aime made arrangements for a handicapped accessible room & help from the airline. Excellent customer service! I have recommended her to family and friends
- Lisa V.
Aime was very helpful in planning our family cruise. She was always available to answer our endless questions. I have so much confidence In the service I receive from Bursch Travel. Their attention to detail puts me at ease to enjoy our trip.
- Kim O.
We have been using Jill at Bursch Travel for 12 years now. We have used her for just us as well as group travel. We always receive outstanding service. I appreciate the hard work and time she puts in for our vacation planning. I recommend Jill and Bursch Travel every chance I can. I love having a person to go to instead of a computer! Always use JIll for our travel!! No Expedia or Orbitz for this traveler!! Love my Bursch Travel!
- Steve and Cheryl T.
This is the second trip I've worked with Jill on, she has been exceptional both times! She did a great job making sure we had all of the information needed for our trip! Jill responded very quickly. If I emailed in the morning I would hear back the same day most of the time, if not, definitely by the next business day.
- Samantha C.
This is the first time for my family and I traveling out of the country and so I wanted to make sure that everything from A-to-Z was done right and taken care of. I could not have asked for a more better experience, stress-free and outstanding service then what I received from Lisa! She was extremely professional and caring. I will always call her for all our future travel adventures.
- Julie R.
Lisa was a pleasure to work with! It felt like she was searching for the best possible match for us like she would if she was planning it for herself which was great! Ended up getting us the best possible spot!
- Nicholas L.
Carol has helped us with a number of cruses and vacations and we always found her to be very helpful. She always gets back to us in a timely manor and always seems to go the extra mile. We have recommended her to a number of family members and friends. We will definitely consult with Carol when planning our next getaway.
- Robert F.
Extremely happy and satisfied! Plus, Carol never pressured us to book a vacation, and researched numerous suggestions and possibilities for our family!!! Because of this, we book at least 2 big family vacations a year with her! We use Carol for all our vacations! She simply is the best and is extremely thorough in finding the perfect vacation for you!!! I couldn’t be more pleased and appreciative of her hard work and dedication!
- Steve W.
We were very happy with the service and attention Karen provided to us. Her responses were always timely and she kept us well informed. We feel Karen covered all items necessary for a well planned trip. She is great to work with and helpful by providing suggestions to make our trip more enjoyable and worry-free, we will recommend her to friends and family. She will be our choice to work with for future travel!
- David H.
Karen was wonderful to work with. She answered all of our questions in a timely manner. Our trip planning was stress-free because we knew Karen was taking care of all the details. We will definitely book future vacations with Karen.
- Teresa N.
She provided options that where exactly what we were looking for. Reservations were made perfectly. The office team was always helpful and welcoming. Emily answered every question I had in a timely manner. Super polite and helpful. Every part of our trip was spelled out for us. International travel can be a little hectic and she made it super easy. We felt totally prepared and we were. I already have recommended her to friends and family. We are already looking at our next adventure. Can't wait!
- June W.
Emily was great to work with! She was very knowledgeable about our Alaskan cruise!! We would definitely refer our friends to Emily!
We had so much fun and couldn’t have picked a better week to get out of the cold. Will definitely recommend Emily and Bursch Travel to friends.
- Gerrie & Robert S.
Lisa spent a great deal on finding and setting up a great vacation for us and I am definitely looking forward to working with her and Bursch travel again in the near future.
- Steve D.
Lisa made our travel planning smooth and took the worries out of the process. Lisa took the time to explain each step in detail. Gave us additional tips and feedback on our specific resort, which we greatly appreciated! We will most definitely be connecting with Lisa in the future for our travel planning!
- Aleida R.
Throughout the cruise, so many of our group guests came up to me to tell me how much they appreciated all the work Kelly did for them and what a pleasure she was to work with!! Thank you Kelly! Bat and Brenda, and many others, publicly and numerously, voiced their appreciation for your responsiveness and all that you did for them to make this such a special and memorable experience. Thanks for taking care of all the details, Kelly! The performances went perfectly, the RC group coordinator and sound system staff were so friendly and attentive and the organized seating for dinner provided a wonderful opportunity for the group to get to know each other, which made for a very fun and memorable experience. I will recommend Kelly to other groups any chance I get!! Kelly, you are a GEM!!!!
- Terri (group leader)