Here is what some of our clients and customers have to say about us.
We were very pleased with the job Jennifer did for us. Having her handle everything made our trip lovely. She was recommended to us by our daughter, Sam and I would Absolutely recommend her to others and will definitely use Jennifer in the future.
Karen is very personable and a pleasure to work with. She offered us valuable suggestions.
Peg did an outstanding job taking care of all the details with Viking. I wouldn't recommend anyone who wants to take such a cruise try to do that by him/herself -- leave it to the experts! We are already planning to take a different Viking cruise next year and we will absolutely be contacting Peg to make it happen. Thanks Peg!
Donald and Joyce G.
It was my first time using a travel agent. Ronda met all my expectations and more. She quickly responded to any questions or concerns. Ronda made sure I understood everything with the process, from the hotel the night before to the flights coming and going. We travelled with a family of 6. I feel Ronda made our travel less stressful and we had mininmal anxiety travelling with 4 boys, first flights and flying with a baby. If Ronda hadn't assured me with the fine details my husband and I would of had a panic attack. I have already recommended her to our family. I will absolutely use her again for our travel.
Jason & Emily B.
Our first time traveling and JIll was so professional and answered every question even if we, were asking it a third time. Thanks Jill.
Wally and Judy M.
We have used Ronda and Bursch Travel for years and have always had excellent service - we call her at the last minute and she takes care of every detail for us. She always goes above and beyond for us!!!!
Pat & Terri M
Amy did a fabulous job and we have already referred her name to our friends! Amy did a great job in planning our trip.
Jennifer is an excellent consultant. She has given wonderful service each time she has worked with me.
This was the second time my girlfriend and I went through Emily to book our vacations. Emily has done a great job explaining and showing us all possible options. If I ever come across anyone in need of a travel agent I will strongly recommend Emily.
Pat was AMAZING-she covered every detail and was incredibly kind and patient.
Paulette & Kevin K.
Sheila is a very knowledgeable agent who helped us find a great value for our travel dollar.
Kevin & Gloriann H.
Jessica was very knowledgeable and very professional in helping us plan our Alaska cruise/land tour. We were VERY pleased with her help!!
Kimmie Von Bargen
Excellent job in helping us arrange the trip we wanted and telling us what we needed to know. Our flight got cancelled because of weather when we were in Alaska. A phone call to Kimmie near office closing time by this couple of inexperienced travelers yielded new arrangements by her. Grateful and pleased by her prompt and kind helpfulness!!! Our Alaskan hosts were even impressed.
Emily was awesome. So helpful with our questions and our trip was amazing. Loved her suggestion of spending 2 nights in Denali.
Joe & Bonnie K.
Krisha went over and above for us! When a problem emerged onboard she was on it as soon as she heard about it and solved it quickly with many complicated calls. She also solved a personal issue that was not at all in her job description! Krisha was the best! solving all the issues that come with bringing our difficult group of seven together. My granddaughter said "ohh what will we do without Krisha!" Thanks Krisha ..for laughing with us and being interested in our lives. It was the best of times!
Jill is a very professional travel agent. She has always met my expectations when planning a vacation. I would definitely recommend her to friends. Very knowledgeable. Enjoy working with her.
There are not enough superlatives to describe the level of service and professionalism that Aimee displays. I have already recommended Aimee to as many of my friends and family as possible. Keep up the great work and we will continue to call on Aimee for our travel needs!!
I honestly didn't think people used travel agents still with having so many apps to book travel but this was my first trip to Europe and was looking for some expert help, which is exactly what I got. Jill was efficient in locating flights and hotels, I never felt like the time I spent in the office was wasted time. I'll book my bigger trips with Jill moving forward! She was always very prompt in returning my emails and always had availability for me to go into the office if needed. I recommend Jill to everyone I talk to about travelling!
Amy was very thorough and answered all of our questions and kept us updated. It was our first time booking a cruise and she helped the process go smoothly. Amy is very professional in completing details.
We were extremely happy with Kristi. She found a lot of tours for us to do in Washington DC and booking through her was so complete and also cheaper. We will absolutely work with her when we travel again. Thank you very much.
Mike & Kathy B.
This is the first time I have worked with Carol to plan a trip. She responded efficiently and professionally to all my questions. I have been very pleased with her service and have already recommended her to other friends.
Carol provided fast answers to my phone and email questions and was always willing to set up in person appointments to assist me. I certainly will consult with her about future trips.
We have used Shelley for quite a few of our cruises, she is very helpful and has had good ideas. If any questions come up, she responds quickly and is always cheerful.
We have used Elaine for more then 20 years. She is the best and we love her.
Emily was wonderful to work with as we planned our Alaskan Cruise. We are certain to book through her for future trips.
Elizabeth & Gary F.
B.J. was very prompt to answer any & all questions that we had. She is very friendly, efficient and knowledgeable. We enjoyed working & planning with her.
Thomas & Nancy H.
We have used Edie's services before and have been extremely satisfied with the vacation packages , communication, her attention to detail. She is wonderful! Thank you.
Micahel & Rose M.
Jill worked very hard to make all the travel connections we needed for our trip. She did a great job and we are very appreciative!
Jennifer made our trip flawless. Best vacation ever!
Karen was great! She knew all the answers to my questions and was very friendly to make everything fun and exciting!! I really appreciated her help and experience!
Melinda made booking this trip a breeze and truly understood what we were looking for and took care of everything. Will definitely be contacting her on our future vacation ventures.
Rose & Kenneth R.
Krisha did everthing we ask her to do she is a great professional and l would definitely recommend her to family and friends.
Emily listened to all of our trip dreams and put together an exhilarating itinerary and made booking everything easy. We weren't sure if a travel agent was the way to go, but she delivered such excellent service we will be going back to her every time now! Super friendly and relatable I cannot wait to come to her with our next adventure!
Karen was awesome! She was able to find us different flights out of MN before the big storm hit and allowing us to enjoy our full vacation days.
We couldn’t be more pleased, which is why we only book our vacations with Diane! She is very efficient!
Diane is very aware of our travel needs and makes sure we have what we need ! We have recommended her several times to family and friends. We are so Thankful for Diane that she has all our travel business.
Aime searches for vacations to best meet our needs. She responds to my emails almost immediately
Aime knows what we like for flight times and works very hard to find them but also looks at best pricing which we appreciate. I always recommend her to friends and family. We have been contacting Aime for our vacation needs for several years now and we are always pleased with her service.
Donna is excellent at listening to our needs and helping with itineraries. Always responds right away. She is very detailed I will recommend her to friends and family.
Joanne & Kirk B.
Amy did such a great job,from start to finish,very very happy with her work,and assistance. she followed up as soon as she was available with all helpful info. We couldnt be more happy with her overall talent,knowledge and assistance with whatever questions we had. Next trip that needs any planning,flight,car,hotels,,shes our number 1 contact,,outstanding service,,,
Tammy made sure every detail was taken care of for our family of 5 including our flight, transfers, accommodations, ski passes, rentals, and even ski school for the kids. The detailed itinerary provided us with everything we needed and the tips it contained ensured that our trip went as smoothly as possible. And as always the companies she set us up with were top notch. Many thanks for another great trip! Without a doubt we will contact Tammy for our next adventure!
A one stop no worry person to help with vacation plans.
Ronda is amazing! She answered questions “after hours” and even called me late in the evening to address a question. I recommend her to everyone I know!
Jessica was very patient with us through all our changes and helped us plan a personalized trip that covered all our must have locations. Even after the trip was booked she never hesitated answering other questions about the country. We love her enthusiasm and level of customer service.
Ryan & Jennifer H
Cara de la Barra
She listens to our needs and ensures they are met. Cara helped us plan 3 tours while we were in Rome recently and they were the best tours and guides we have ever had. All arrangements were perfect and so smooth. Her Italy contact that assisted with booking the tours proved to be a real asset. Cara printed and/or sent all the details of our tours to us so we were prepared for our adventure! Cara also worked with us to get our Viking cruise established and got all our questions answered prior to embarkation. It was the trip of a lifetime! Thank you Cara!
Emily found us the trip we wanted, in the price range we requested in very little time! Thanks so much.
Brian & Mary H.
We have worked with Jill several times and have always had excellent service. She answers me very quickly with all of my questions. No matter how many times I email her. We have always had everything in excellent order on all of our trips. Jill never misses one detail. I have recommended Jill to several friends over the years.
I already have plans to email Jill for our families winter trip next year.
Scott and Heather M.
Amy is quick to respond with any questions or concerns. She is very efficient at her job. Always thinking of the extras that I might not have remembered. I highly recommend her to anyone looking for a travel agent.
Kimmie Von Bargen
My wife, Peggy, and I continue to use Bursch Travel because of the great service of Kimmie. So appreciate her personal touch and expertise.
Jennifer was great in helping me plan my trip !!!!
Karen was very helpful and got us what we needed in a very short period of time. The vacation price was very much in-line with online websites, which was also a welcome surprise.
Best travel agent I have used!
Joel & Melanie H.
We have used Denise in the past as well as this last trip and cannot be happier with her help. The hotel she booked for us met our expectations and then some. Denise always returned my email questions with in an hour if not sooner. We are extremely happy with Denise's help. She had everything planned out for us to the point of having my immigration papers done prior to being on the plane. One less thing for me to worry about. Thank you Denise. I would and have highly recommend Denise.
I have been working with Tammy for over 10yrs. I have never been disappointed in anything she had done for me. She goes above and beyond to make sure our trips are successful and exactly what we are looking for. She responds to emails or phone calls extremely fast and always has great recommendations for new places to visit.