803 Saint Patrick St
Rapid City, SD 57701
800 Number: 800-658-3348
Manager: Terri Bursch
Monday - Friday - 8:30am - 5:00pm
Saturday - by appointment
Years at Bursch Travel: 4
Education after High School: Bachelor’s degree in Business with specialization in Tourism & Hospitality Management/Black Hills State University
Destinations are on your bucket list: Thailand, Maldives & Monaco.
Fun things you do when you travel: I love sampling different foods and beers from breweries in the destinations I visit!
What's your favorite destination?: I love all of Europe. The history of each culture is amazing.
Years with Bursch Travel: 27 years. When I was 12 years old, I took my first flight to visit my grandparents in Germany. I was so scared I almost did not get on the airplane. After that trip, I decided this was the career for me! I graduated with a BS in Business Management and an AA degree in Airlines and Travel.
What's the most unusual experience you've had when booking a client's trip? I once had a client who had never left South Dakota or even traveled more than 200 miles beyond Rapid City. A girlfriend asked her to go to Mexico with her and she agreed. She got her passport, booked the trip and was very nervous. On the second day of her trip, I received a call from Mexico, "I want to come home NOW. There are too many Mexicans, they don't speak English, and I don't like the food." I advised her about the fees she would pay and the additional costs to change her flights, but she didn't care. She wanted to be home. I called the tour company, explained the situation, and was able to get her on a flight for the same day. Needless to say, her first trip didn't persuade her to be a travel agent like mine had. :)
What are your areas of expertise? I am a Certified Cruise Counselor and a graduate of the Disney College of Knowledge. I also specialize in Hawaii, Europe, Mexico and the Caribbean.
What's your favorite destination and why? Germany. I have relatives that live in Germany and I have also hosted many students/teachers on exchange. The people, the food, the sites...the beauty of the country captures me every time I visit.
Years at Bursch Travel: 5
What are your travel related specialties?
Travel Bucket List: Thailand, Cambodia, South Africa, Nepal, Costa Rica
What's your favorite destination and why? I am positively in love with Peru. The people are the most kind, genuine people I have ever met. They are so proud of their culture and really enjoy sharing that with others. Life in Peru is slower, dinners last longer, the focus of life is enjoyment regardless of your status. Besides the people, the country itself is gorgeous, forested mountain, high country deserts and dense rainforests. Every type of landscape all in one place! Lastly, the cuisine is incredible! Alpaca, anyone?
Previously Melinda worked in the medical field, so after many years in that industry she decided to make her love of travel her career. Nine years later she is so happy she made the change. She is an Accredited Cruise Counselor, Hawaii Destination Specialist and Disney College of Knowledge graduate. Her favorite destination is the Caribbean Islands because of the option to either stay at an all-inclusive resort. The Caribbean will always have warm weather, beaches, snorkeling, relaxation and activities. She dreams of visiting Fiji for those same reasons. One of the most exciting trips she booked recently was an Around the World Cruise. She spent many days planning and organizing this amazing vacation. It was great learning experience and so much fun to be part of this trip of a lifetime.
Terri Bursch joined Bursch Travel in July of 2012 as the Director of Corporate Services after a 35-year career in the Medical Services Industry. There she held a Vice President- Regional Manager position, managing 35 service centers in 18 states. “While Fred and I have done extensive travel together, having the opportunity to bring my corporate travel and management experience to Bursch Travel and be a part of this caring, knowledgeable and experienced team of travel specialists is truly exciting for me!”
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© - Bursch Travel All Rights Reserved