Bursch Travel Memo of Expectation
We are excited that you want to travel and are grateful for the opportunities opening up! Your vacation is very important to us, so we want to let you know that things will look different as Covid-19 continues to impact our world. We will do our best to anticipate any hurdles but want to set proper and realistic expectations – preparing you for potential disruptions.
Because Covid-19 placed significant challenges on the entire hospitality industry, staff reductions and other steps have been taken to aid in recovery. This means that customer service will likely be compromised at hotels, resorts, restaurants, museums, parks and all places that serve travelers. Crew shortages and schedule changes have caused significant disruptions for the airlines. This may impact your flight times by several hours resulting in long layovers or even an overnight. Should this happen, your seat selections could also be effected. Although you will receive a refund should your level of cabin be decreased, there is often little we can do to reclaim originally purchased seat assignments.
We know that car rental companies are suffering from a shortage of cars and the lines to rent a car can be very long. Please take into consideration that hotels and resorts have reduced hours and may have closed pools, kid’s clubs, swim-up-bars, restaurants, etc. National Parks, amusement parks, and all public venues could limit capacity and require reservations. Transfers and shuttles could require longer wait times as well as long wait times at airports and hotels.
If you decide to travel during Covid-19, you must pack your patience and remain flexible. Literally anything can happen, even the possibility of a last-minute cancellation, so purchasing travel insurance is highly advised. The right travel protection plan can safeguard your trip investment, reimburse covered emergency medical costs, and give you access to emergency assistance services, among many other benefits. Not all plans are made equal, however, so we recommend you work with your travel advisor to make sure you have the suitable coverage for your needs.
You can expect continued and changing protocols with masks, social distancing, testing, vaccination requirements, potential quarantines and other things outside of anyone’s control. Please familiarize yourself with www.travel.state.gov for travel requirements related to Covid-19. If you are forced to modify your plans, we will work with you to find you the trip that matches your wishes. However, please note that voluntary changes to a confirmed itinerary may incur additional professional fees.
Thank you for choosing Bursch Travel. We have been serving travelers for 65 years and we are excited for the future! Visiting new places and celebrating other cultures brings peace and joy to our world and we thank you for your part in making our world a better place.